Building an agent on

This is a quick tutorial to help you get started creating agents on the Developer Platform.


The developers platform enables you to customize the functionality of Omega,’s digital assistant, and to leverage Artificial Intelligence (AI), Natural Language Processing (NLP) and Natural Language Understanding (NLU) technologies.

This technology enables businesses and organizations to be more connected with their customers, providing a higher level of service and making employee hours more efficient.

As a developer, you can use the developers platform to make agents for any purpose, from ordering pizza to creating an intelligent digital assistant.

What you'll build

In this tutorial, we will take you through the process of creating a new agent, and will demonstrate to you the capabilities and functions of the platform that can be leveraged by developers.

As an example, we will imagine that you are the owner of Pizza ’n Stuff, a New York based mom-and-pop pizza brand that is trying to reduce the amount of time they are on the phone taking orders and increase the amount of time they have to focus on what really matters – making pizza.

What you’ll learn

  • Understand how the developers platform works

  • Key term definitions and functionalities

  • How to create an agent

  • How to develop and train your agent

  • How to use your agent to collect and store data

  • How to test and refine your agent

  • How to implement a webhook

What you’ll need

  • developer account

  • computer