Over.ai is a voice AI platform built to handle complex interactions between business and customers over phone lines, lowering operational costs and significantly improving service levels.
The Over.ai Platform offers a set of software solutions that give businesses new ways to interact with their customers through voice and text, and for developers a way to design a voice interface for any commercial or personal use.
The core of our solution is an artificial intelligence (AI) powered voice agent, which is built on over.ai's proprietary natural language understanding (NLU) algorithms to enable a conversational interaction. In other words, a digital agent that understands natural language, and doesn't require users to formulate their questions in a specific way, use certain keywords, or choose from a set of options.
This type of natural language conversational interface is transforming the way that we, as humans, are able to interact with technology. The voice is the most natural form of communication — the first one we learn and the one we use the most often. The ability to fully control technology with our voice allows us to greatly reduce the effort and time it takes to execute many tedious, everyday processes.
The Over.ai platform is available for anyone to use, and we have many custom solutions available for business and enterprise organizations. Please refer to our FAQ for more information on available solutions, pricing, and more. Check out our tutorials to get started building your own agent today, or contact us to discuss your needs with an over.ai representative.